Not satisfied with your purchase? At Dehoningplek, you have a 14-day return policy. Please note: Due to hygiene and shelf life of our food products, honey can only be returned if the seal on the jar is still intact and the packaging is unopened. Once we receive the returned product in good condition, we will refund the full purchase price to your account within 7 business days. Return shipping costs are the customer's responsibility, unless the product was delivered damaged.