Is Dehoningplek honey 100% natural? Yes, all our products are 100% pure and natural. We sell only honey without added sugars, artificial colors, or preservatives.
My honey has hardened (sugars), is it still good? Absolutely! Crystallization is a natural process and a sign of pure quality. If you want the honey to become liquid again, place the jar briefly in a bowl of lukewarm water (no warmer than 40°C).
How can I track my order? As soon as your order is packed and shipped, you'll receive an email from us with a Track & Trace code you can use to track your package.
What are the shipping costs? Shipping costs are calculated automatically during checkout, based on the weight of your order and the delivery address.
What's the best way to store honey? It's best to store it at room temperature in a dark place, like a cupboard. Always close the lid properly after use.
Can I return my order? For food safety reasons, opened jars cannot be returned. Unopened jars with an intact seal can be returned within 14 days.